Dubai: COVID-19 protocols for private health care facilities

Dubai: The Dubai Health Authority (DHA) on Wednesday issued a circular outlining a number of updates on the precautionary measures to be followed by private healthcare facilities in Dubai.

The precautionary measures are aimed at further enhancing safeguards against the spread of COVID-19 and strengthening the Dubai health system’s preparedness to provide the required medical care for the population.

Effective from January 27, Wednesday, all private health facilities are required to ensure full compliance with the updated set of precautionary measures. Failure to comply will result in legal action, DHA added. 

The circular directed private health facilities to abide by the following precautionary measures and instructions:

– In order to avoid crowds in health facilities, all appointments must be booked in advance. There should be a minimum interval of 20 minutes between appointments. A minimum distance of two metres should be maintained by patients in waiting areas.

– All staff and visitors should continue to wear masks at all times and strictly comply with physical distancing guidelines.

– The hospital should note patients’ medical history and details of exposure to suspected COVID-19 cases and maintain strict adherence to COVID-19 standards and guidelines.

In managing Aerosol Generating Procedures (AGP) in specialties like dentistry and ENT, the following precautions must be strictly followed:

– Patients should be assessed prior to any procedure to ensure they are free from COVID-19 symptoms.

– In dealing with confirmed COVID-19 cases, the health facility should ensure that necessary measures are taken to transfer the patient to a health facility that provides the service and is equipped with negative pressure treatment rooms to protect medical staff and prevent the spread of the virus.

The DHA also stressed the need to ensure all staff wear PPEs in order to ensure the highest level of protection and safety for both patients and medical staff.

All professionals must comply with the updated guidelines for healthcare professionals concerning COVID-19 and facilities must ensure they have sufficient stock of PPEs and sanitisers for all staff and visitors.

The DHA also called on health facilities to continue using telemedicine services to provide medical services while ensuring that it does not conflict with the other provisions of its updated protocols. Telehealth services do not require a separate license at this time, provided they adhere to the Authority’s standards for telehealth services.

The DHA also called on limiting in-person training and continuous medical education activities within the health facility and using e-learning and distance learning methods as alternatives.

The DHA also instructed private health facilities to close children’s play and entertainment areas so that they can disinfect all amenities in the facility with special attention given to the reception, patient waiting areas, consulting rooms, elevators and door handles. Disinfection processes should be comprehensively documented.

Private health facilities must also provide hand disinfectants and sanitisers at its entrances and reception areas and raise awareness among patients about the importance of regular hand hygiene and sterilisation to prevent transmission.

Health facilities should place banners and posters at its entrances and elevators explaining the preventive measures focused on protection, prevention of transmission and proper social distancing among customers and employees.

Private healthcare facilities must perform COVID-19 PCR tests in approved laboratories for any suspected cases requiring medical procedures or intervention. All circulars, standards and guidelines issued by the DHA regarding management of COVID-19 should be stringently complied with.