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Popular Bengaluru Restaurant, Meghana Foods, Apologises To Delivery Agents For Prohibiting Use Of Lift

The biryani chain admits its no‑lift policy for Swiggy and Zomato riders was wrong, removes the poster and honours delivery partners.

What Happened

A notice at Meghana Foods’ Bengaluru outlet told Swiggy and Zomato delivery riders that they could not use the lift and must take the stairs instead. The bold notice quickly went viral, triggering widespread criticism online.

Restaurant Responds With Apology

  • Meghana Foods admitted the rule was inconsiderate to delivery workers.
  • The restaurant removed the poster and said the issue was resolved internally.
  • It called delivery partners “the core of the Meghana Foods experience” and thanked them for their hard work.

Public Reaction

  • Many praised the restaurant for quickly acknowledging its mistake.
  • Others felt the apology came only after social media backlash and urged long-term respect for delivery workers.

The incident serves as a reminder of the vital role delivery partners play in the food industry. Meghana Foods’ swift apology highlights the importance of respecting gig workers and ensuring that workplace policies are fair and considerate.