As the holiday season approaches, Quebec retailers will have to face several additional challenges due to the pandemic.
“It’s not that dark,” says Stéphane Drouin, director general of the Conseil québécois du commerce de commerce (CQCD).
While many Quebecers plan to shop online this year, many are also planning to go to stores, which reassures retailers.
“There are still a third of people who tell us that they will promote in-store purchases and there are 40% of people who say that they are going to make a mix between online purchases and in-store purchases” , explains Mr. Drouin based on a survey conducted by the CQCD.
The general manager invites consumers who shop for their gifts on the internet to opt for Quebec retailers, rather than the large international chains.
“Quebec retailers, whether you buy in-store or online, they are ready,” he says.
Predicting a very busy season, Canada Post urged Canadians to shop earlier to ensure they receive their packages on time.
In this context, Stéphane Drouin suggests that Quebecers make their purchases online on the sites of local businesses, but go to collect the parcels in store.
He suggests that retailers put in place “a good and efficient system to allow people to pick up in store”.
The Director General of the CQCD wants above all to send a message to Quebecers: “buy early, buy local and make sure to encourage your retailers in Quebec who ask for nothing”.