Consumer Forum verdict: Reliance Fresh fined 2.27 lakhs for taking more than print rate of hair oil and charging for carrybag

• Forum President Admits- Recovering the cost of carry bags given to carry goods promotes unfair trade practice.
• Arbitrary curbing fines, Rs 2 lakh should be deposited for helpless people to be submitted to the Patient Welfare Committee of the District Hospital.

HARDA: A print on hair oil by Reliance Fresh, a store operated in the GP Mall premises, cost Rs 549 more than Rs 525 and Rs 6 for a carry bag was exorbitant. The Consumer Forum fined 2 lakh 27 thousand rupees convicted to Reliance Fresh. At the same time, out of this fine, 2 lakh rupees will have to be deposited in the Rogi Kalyan Samiti in the District Hospital. The complainant has been ordered to pay 25 thousand rupees for mental pain and 2 thousand rupees for a total of 27 thousand rupees in 30 days.

The lawyer of the complainant, Anil Jat, said that in view of the facts and circumstances, according to the Consumer Protection Act 1986, in such cases of infringing on the interests of the consumers and violating arbitrary duties, by cheating millions of consumers everyday Economic damage is done. Punishment is necessary for their prevention. Forum President Kanaklata Sonkar ordered Reliance Mall to give Rs 2 lakh to the Patient Welfare Committee at the District Hospital for the welfare of patients. He gave orders to pay 25 thousand rupees and Rs 2 thousand for mental pain. He also ordered to pay interest at the rate of 12 percent per annum for not giving the amount in 30 days.

Adopt this procedure for your rights

• How to complain: If there is a shortage in service, then both the consumer producer and the seller concerned have to make a written complaint either themselves or through a lawyer.
• Deadline: If the concerned manufacturer or company or seller does not solve the problem or complaint within the stipulated time frame, then the consumer will have to file a complaint in the consumer forum with the bill and necessary documents. Bill of goods will be necessary.
• Can also advocate on its own: In the complaints of the consumer forum, the consumer himself can present his side or seek the help of the advocate.
• Stay aware like this: Whenever you buy any material, definitely take a surety bill from the shopkeeper. If the shopkeeper does not pay the bill, it is also a deficiency in consumer service.